Shipping & Returns

UK Shipping

All orders will be dispatched within 3 working days of purchase date (unless otherwise stated) via. Royal Mail First Class Delivery Service.

Costs are as follows:

  • Orders under £4.00 = £1.50
  • Orders between £4.00 and £15.00 = £2.50
  • Orders over £15.00 = £3.50

Please note we post untracked within the UK to keep postage costs down for you, but don't worry proof of postage is retained for each parcel sent should any rare issues arise. Please ensure you enter the correct delivery address as we can't be held responsible for undelivered or delayed parcels due to incorrect address details being provided. 

 

USA Shipping

All orders will be dispatched within 3 working days of purchase date (unless otherwise stated) via. Royal Mail International Tracked Delivery Service.

Costs are as follows:

  • Orders under £6.00 = £10.00
  • Orders £6.00 and over = £15.00

We only post tracked to the USA to ensure the safe delivery of your parcel, upon postage you will be provided with a tracking number for your parcel via. email. Please ensure you enter the correct delivery address as we can't be held responsible for undelivered or delayed parcels due to incorrect address details being provided. 

  

Returns 

We're so sorry you want to send something back to us but happily accept returns. Products must be returned within 30 days of delivery and unused, in the same condition as you received them. 

To return an item, please follow the instructions on the returns slip located in your parcel. If this has been misplaced, please get in touch at hellochumship@gmail.com and we will help you return your item.

Please note the cost of return postage is at your expense and we try to process returns as quickly as possible.